Opening Hour

8:30am – 3:00pm (Mon-Fri)

Parent and Professional Comments

Nursery Review: A Haven of Happiness

I can confidently say that our experience with Firststeps Playgroup has been nothing short of exceptional. From the moment we stepped through the doors, it was evident that this nursery is not just a place of learning, but a true sanctuary for children’s growth and development.

The environment exudes warmth and positivity, creating a nurturing atmosphere that immediately puts both children and parents at ease. The facilities are not only well-maintained but thoughtfully designed to stimulate young minds and encourage exploration. Every corner seems to hold a new adventure, from cozy reading nooks to vibrant play areas.

But what truly sets the playgroup apart is its dedicated team of educators, particularly our keyworker, Freshta. Under her guidance, our child has flourished in ways we never imagined possible. Freshta goes above and beyond to ensure that our child receives personalised attention and care. Her passion for early childhood education is palpable, and her commitment to the well-being of every child is truly inspiring.

As a parent, there’s nothing more reassuring than knowing that your child is not only safe and happy but also thriving in their learning journey. Firststeps Playgroup and Freshta have exceeded our expectations on every level, and we feel immensely grateful to be a part of such a wonderful community.

In summary, if you’re looking for a nurturing environment where your child can learn, grow, and most importantly, be happy, look no further than Firststeps Playground. With its outstanding facilities and dedicated staff, it’s more than just a nursery – it’s a second home for our little ones.

Thank you, Freshta, and thank you, Firststeps Playgroup, for all that you do.


Parents observation while they were filling their registration form:

When they came into the playgroup they saw all the staff trying to settle the new children. They showed affection towards the children, they were gentle, warm and caring .They could see that some children were upset and the staff were hugging them to comfort them. Some staff were speaking their home language to the children which was very nice to hear and the parent said in their own words that “that’s bought comfort to their heart” as to how their children will be looked after whilst in your care.

One child who I have worked with almost a year and half, his mum is so happy to send him to Firststeps. The nursery where they had originally registered him didn’t show what your staff have showed her. So she decided to Firststeps is the one. 💃

One  mum said she couldn’t believe how quickly you have sorted her child’s funding and the support he will have at Firststeps. Her son absolutely loves the playgroup and doesn’t want to go home and he has only started on Monday.

Mum will bring her nephew too she said 😊 who has speech delay.

From Aisha a professional  

Since working at the Family Hub, we have fostered a strong partnership with Firststeps Nursery. The Manager, SENDCO and the dedicated staff have consistently demonstrated exceptional commitment and proficiency in their roles. Regular and effective communication is upheld between our teams to cater to the diverse needs of the families we serve.

Every child referred to Firststeps has received invaluable assistance and support from the competent staff. Sandeep and the entire team exhibit remarkable dedication in providing tailored support for each child. Support strategies are implemented for children requiring additional assistance before their enrolment, instilling a sense of comfort and confidence in parents and caregivers.

Notably, Sandeep ensures that parents of children with special needs feel welcomed, at ease, and reassured. This personalised approach is particularly beneficial for parents experiencing heightened anxiety regarding their child’s requirements.

Parents feedback regarding Firststeps Playgroup

The playgroup has supported us and helped us understand our child’s needs and how to support them at home. They will talk us through the process of what support they are putting in place, what strategies they will follow, updates on our child’s progress and development. 

We have been supported with what specialist school or independent school our child would need after completing the nursery year with them. 

Our children settled in very well as we were very anxious as to how will our child settle especially when they have very limited understanding. 

Thank you Firststeps for all your support you have provided to the families who have been referred to you from Lampton Family Hub. 

Kind regards

Lampton Family Hub staff

(Aisha Ghadialy)

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